Our offering

Strategy

Strategy

Service design

Service design

AI Adoption

AI Adoption

We provide strategy, service design, and AI adoption services across the healthcare ecosystem. We design for the reality of healthcare. Our work is built on the specific complexities of the sector. We serve pharma, providers, and startups with equal precision.

Healthcare is a demanding environment for change. Regulation is stringent, stakes are high, and resources are stretched. Vertical bridges this gap by working side-by-side with internal teams, delivering hands-on support on live cases until new capabilities are fully embedded.

Strategy

As a rapidly changing business environment causes healthcare organizations to reevaluate many core principles – from how they interact with patients and physicians to how they bring value to the entire healthcare system – long-term success requires new ways of thinking and acting.

We work with our clients to:

  • Translate corporate strategy into realistic, relatable goals and actions for business units
  • Introduce clear roadmaps and modern tools to implement strategic initatitives
  • Create clarity & shared understanding for organization’s future direction

See our references

Service design

Patient-centricity is already a central theme in healthcare. This does not mean simply understanding the patient journey, but also being able to provide solutions that improve the holistic patient experience – together with other healthcare stakeholders.

We work with our clients to:

  • Map in-depth treatment area- and geography-specific patient journeys
  • Create solutions that support the holistic care of patients beyond the pill
  • Identify partners to collaborate with, bringing existing solutions to market faster and more cost-effectively than building from scratch

See our references

AI adoption

AI adoption in pharma and healthcare is a real-work problem, not a tooling problem. Compliance, clinical accuracy, patient safety and data residency set the bar. We work on the operational side of getting your teams over it.

We work with our clients to:

  • Build practical AI capability in the teams that need it (medical, commercial, regulatory, operations) through hands-on training, coaching and toolbuilding on your real cases
  • Set up the guardrails that keep AI use compliant and trusted: grounding, content controls, audit trails, and clear human-in-the-loop points
  • Move from pilots to embedded use, so AI shows up in everyday workflows and not only in proof-of-concept slides

See our references

Vertical’s most-wanted services

We make it easy to get started working with us - and instead of providing theory and expecting you to figure out the rest, we work together with you to ramp up your team’s skills and capabililities as quickly as possible.

Patient journey
mapping

Patient journey<br>mapping

The foundation for patient-centric development

Pharma-specific
agile & scrum

Pharma-specific<br>agile & scrum

A fast-paced and iterative way of working

Advanced
goal-setting

Advanced<br>goal-setting

Real business impact based on customer feedback

Contact us

Interested to explore how to accelerate your transformation?
Let's discuss!

We’d love to set up a short meeting to hear about your challenges and goals.

We hope you’ll get some fresh insights and new ideas for accelerating your healthcare transformation - and if there is potential for us to help you, all the better. But no strings attached!

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Please get in touch with Kenneth Salonius if you should have any questions or if you need more details.

Kenneth Salonius

Strategy | Collaboration | Sales

kenneth@vertical.vc
+358 50 517 2348